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Spiff

Spiff

Overview

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs…

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Recent Reviews

Spiff's UX/UI

10 out of 10
September 08, 2023
Incentivized
Amazing -- all employees can see payouts in a really user friendly UX/UI. You are able to track you payouts every month with a chart and …
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Spiff Review

9 out of 10
August 30, 2023
Incentivized
We use Spiff to automate commissions and at the same time provide visibility to the users of their commission calculation. The product …
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Wonderful tool

8 out of 10
August 24, 2023
Incentivized
Sales performance calculation is being measured through Spiff. Sales people with the help of this platform can keep a tab on their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Sales compensation dashboards & forecasting (175)
    9.2
    92%
  • Sales compensation plan creation (153)
    9.2
    92%
  • Sales compensation process automation (180)
    8.4
    84%
  • Complex sales crediting (139)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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N/A
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What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://spiff.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales ICM

Features around incentive compensation management for sales

8.6
Avg 7.7
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Product Details

What is Spiff?

Spiff is a class of commission software that combines the familiarity and ease-of-use of a spreadsheet with automation at scale- to enable finance and sales operations teams to self-manage complex incentive compensation plans. Spiff is designed to facilitate trust across organizations, motivate sales teams, increase visibility into performance and earnings, and ultimately, drive top line growth. The platform's UI, in-depth reporting capabilities, and integrations are features that support enterprise organizations.

Spiff Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Additional Features

  • Supported: Live calculations and real-time updates
  • Supported: Plan Document Management
  • Supported: Approval Workflows
  • Supported: Integrations to Automate Commission Related Data Fueling into Spiff's Commission Engine
  • Supported: System Activity Log to Capture all Changes to Plans and Datasets for Easy Auditing

Spiff Screenshots

Screenshot of Real-time commission statements.Screenshot of Customized plans in Spiff's Designer tool.Screenshot of Commission-related data fueling into Spiff’s Commission Engine.Screenshot of The Spiff experience within Salesforce.Screenshot of Multi-step approval workflows to expedite statements getting approved and finalized for payroll.

Spiff Videos

Automating Commissions and Motivating Sales with Spiff
Weave's Growth Story
Announcement Video

Spiff Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs and ERP systems.

Xactly Incent, CaptivateIQ, and Performio are common alternatives for Spiff.

Reviewers rate Sales compensation plan creation and Incentive auditing/regulation compliance and Sales compensation dashboards & forecasting highest, with a score of 9.2.

The most common users of Spiff are from Mid-sized Companies (51-1,000 employees).

Spiff Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(443)

Attribute Ratings

Reviews

(1-25 of 152)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm a senior account executive. I use Spiff to review my commission statements. I always check for accuracy and Spiff is an amazing tool to do so. We used to use a different system that was very outdated. Spiff is also optimized for mobile devices so I can check in on the go.
  • Reporting
  • Analytics
  • Dashboard
  • I have nothing negative to say about Spiff
If you are in sales, Spiff is the best tool around for commission statement verification and accuracy checking. It is very modern and also super intuitive. It integrates well with our systems as well.
Muhammad Oleolo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Working at a high-growth organization means that, as a BDR, tracking commissions on opportunities is an extra layer of time-consuming work on top of daily duties. Spiff directly integrates with SalesForce, so I don’t have to track my opportunities and whether they’ve been compensated. This is especially helpful since, as a non-US rep, I get paid at a different cadence to others, with most opportunities being made at least a month later than when I generated them. Keeping on top of that much commission data would be a nightmare!
  • Being up-to-date in tracking paid commissions.
  • Integrating with SalesForce.
  • Easy to communicate information to sales leadership and accounting.
  • Options to share certain information with others in the team in various formats (PDF, excel file, etc).
  • Reminders for when commission should be paid.
  • Flagging any discrepancies.
Spiff is a great tool for tracking your commissions - it’s rare in that it’s a valuable tool that I only need to look at once or twice a month. It does exactly the job that it needs to do.
January 05, 2024

Admin Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Spiff to process commissions. Since implementing the tool, our commissions process is almost completely automated. It provides compensation visibility to all of our sales reps. Most importantly, Spiff allows us to adapt to change within the sales organization quickly, which in turn allows our organization to be more effective during transient times.
  • Automates
  • Ability to Modify
  • Disect issues with SFDC
  • Reporting
Spiff is well suited for an organization with numerous sales reps. The tool is easy to manage as an administrator.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use SPIFF to calculate all sales commissions within our organization across the globe. Spiff allows us to get out of spreadsheets which saves us days of effort as we no longer have to breakdown one main file into 50 sub files.
  • Allows for one source of truth
  • Allows for 24/7, 365 access
  • Reporting is difficult to create and set up
  • There really isn't any off the shelf solutions which makes everything custom and leaves room for mistakes
Spiff works great in scenarios where historical data does not change. In environments where historical sales data changes, spiff struggles because of the locking and unlocking of statements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Extremely helpful and user friendly - this is a mission critical part of our workflows. Have been using it for roughly two years or so at this point.
  • user friendly
  • good built-in tools
  • analytics
  • data visualization
  • reports
  • historical time series comparison
  • auditing
Mission critical for any sales or revops org. Useful for accounting, finance, audit and other tangential stakeholders
August 30, 2023

Spiff Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Spiff to automate commissions and at the same time provide visibility to the users of their commission calculation. The product solves a variety of main problems: (1) Accuracy of the commission calculation, (2) Speed of the commission calculation, (3) Visibility of the commission calculation process. In addition, the use case extends to document managements related to commissions.
  • Automating commission calculation with well-guided formulas and instructions
  • Reporting commission calculations as well as providing visibility to the users on how their commissions were calculated
  • Ability to modify commission metrics / reports
  • Functionality for document senders to see how the document looks like after sending a document
  • Functionality to download data from designer section
  • Functionality to present YTD commission data on the front end for users
Spiff is well suited for a company that has complex commission structure (e.g tier-based + extra kickers) and that is growing. The reason is because its functionalities allow us to create logic or formulas that are quite flexible and able to accommodate any change in the commission calculations and enable admins to filter the data with sets of logic that Spiff feeds from without having to change the data in the original source.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Spiff in my organization to help keep track of my commissions from month to month and quarter to quarter. I can see how much I have sold over the course of the year, and determine how much I should be getting paid based on those sales. Honestly, for me it just take the guess work out of how much I'm going to be getting paid in my next pay checks.
  • It syncs with your internal systems to show how much you have sold during the current period.
  • It tells you how much you should expect to get paid based on your sales.
  • It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
  • It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.
  • I think it would be nice to see how you are performing compared to the rest of your team or region.
  • It would also be nice if you could change the commission periods to be quarterly instead of monthly.
  • It would also be nice to be able to see how you compared to the same time the previous year.
It is really well suited to quickly show you how much you are getting paid on your commissions. I don't know if they offer additional spiff management, for blitz days or anything like that, but that would be cool too. It just makes it a little easier to find out payment amounts and schedules in a singular place.
August 24, 2023

Wonderful tool

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sales performance calculation is being measured through Spiff. Sales people with the help of this platform can keep a tab on their performance on regular basis and also they can keep an eye on the incentive / compensation that they may expect towards the end of the quarter. It’s a very transparent way of commission calculation.
  • Sales incentive calculation
  • Account wise report
  • Sync with salesforce
  • Should have month wise visibility of data
Well suited to see the performance executive wise on regular basis. Also the team lead can see the amount of incentive /commission the team members will be receiving.
Correct data related to the number of accounts that have been added to the salesforce in a particular month or quarter can be seen.
August 22, 2023

Love Spiff!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Spiff to monitor and confirm my monthly sales commissions. Spiff helps me stay on track with my monthly quota and how I will be getting paid once my goals are met. I use Spiff to confirm that the goals met align with the amount paid out. I also track how I have improved month over month using the commission trend tool.
  • Tracks commission by clear breakdown
  • Commission trend chart to monitor month over month improvement
  • Very clear total commission earned in quarter
  • Email updates on where I stand commission-wise
Spiff is very user friendly and clearly breaks down monthly commission earnings.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Spiff to track sales activity and my commission associated to it. It helps me see an overall view of my goals, where I am year to date, as well as more granular data such as cross sells and new customers acquired.
  • Tracking quotas
  • Breaking down sales metrics in the way they are booked (new, upsell, cross-sell etc)
  • Providing a visual representation of annual goals
  • It would be great if there was some kind of notification feature to enable when you receive a milestone, hit a goal etc
Overall, I think for folks in a commissioned sales role, this tool is quite helpful. It allows you understand if and how you are meeting your monetary goals. If you are not, how can you push yourself to get there and what do the deal sizes need to be in order to get there?
Corey Hodge | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Spiff allows us to see how much we are going to make on commission based on our current KPIS for the month. It provides transparency in what we will receive on our paychecks.
  • Transparency
  • Ease of Use
  • Simple
  • Text Updates
At the end of the month I am always in the dark about how much extra spending money I will have. Spiff solves this because it allows us to see how much money we are going to be making based on our performance.
Score 10 out of 10
Vetted Review
Verified User
Spiff helps us manage our commissions process, reporting and reconciliation. Before Spiff, we used a combination of excel, SFDC reports, and Google Sheets. Spiff brings everything together in one platform and has powerful reporting capabilities that helps finance and operations manage our process. The support from Spiff has been top notch and implementation was a breeze.
  • Great UI/UX
  • Awesome reporting
  • Excellent customer service and support
  • very flexible
  • More ad hoc reporting
  • scheduled reporting
  • triggers and automated workflows
Spiff works great as our commission management platform. We have 10-20 sales reps so not sure how it scales beyond that but for us, it works great! Their support staff are super helpful and friendly. I would highly recommend using / implementing Spiff. It has streamlined our commission reporting and made my job easier.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Spiff to track sales performances and manage the On Target Earnings of our team, the application is pretty intuitive and user friendly, I love the funny UI and they way you can drill down into the details of your deal/commission related. The integration with Sales Force seems to work pretty well and data are displayed in real time once processed. Overall very satisfied about the tool.
  • On target earnings management for Sales team
  • orchestrate hierarchy
  • connection to crm
  • nothing specific, it can be eventually extended on a Forecast use instead of using another tool for this scope
Perfect for B2B company on the SaaS space
Erin Gracyalny | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Spiff to show commissions of the Sales and Customer Success teams. Sales gets a monthly update in Spiff of their expected commissions, and the CS team gets a quarterly update.
  • Breakdown of commission
  • Showing calculation formulas
  • Showing commissions for non-monthly users
  • Ongoing quarterly calculations
Spiff is great for users who would like to see their monthly commission amounts. The sales team gets an accurate calculation each month of the sales they made and where their commission is coming from that can be verified every month for accuracy. The CS team gets quarterly commissions, and I find it is less helpful because it only calculates at the end of each quarter, rather than updating on an ongoing basis to see what your commission could be if all continues to go well.
Iggy (Ignacio) Cuello | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ever had to keep track of your commissions on clunky spreadsheets? are you constantly having to tell ops and finance to fix your commission overview? Spiff gets rid of all confusion by giving you a simple to use clear platform that will give you an accurate breakdown of your deals and the commission you earned for a certain period. The integration with Salesforce makes it super simple sync and talk back and forth giving you and managers all the information you need to make sure you get paid what you are supposed to. It is also a great way to track any accelerators and see how close you are as an org to your revenue goals.
  • Commission breakdown
  • Integration with Salesforce
  • Accelerator tracking
  • Great visual of quota, attainment, any spiffs, and total payment
  • Sometimes deals were hard to filter through. showing all deals as opposed to quarter, month, etc.
  • I can't think of anything else
  • the tool is great
If your organization has any form of sales-assisted team or motion it is key to have a tool like Spiff. It makes it super simple for the entire team to be on the same page and also reduces so many errors that cause disgruntled sales representatives and that is not a good place to be in.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff makes it easy to get our monthly commissions in a timely manner with very little effort involved. It automates all the manual entries we used to make on excel sheets and makes the approval chain much smoother. Approving statements has never been easier with spiff - highly recommend Spiff to any organization with a large sales team.
  • Automates commission totals
  • Fast simple approval
  • Comment for others to see
  • Better interface
  • Update commissions faster (hourly updates)
  • Add a detailed dashboard
Best suited for a well performing teams with an outdated commission payout system. Saves the team from manually paying out each rep every month which can be a very long and tedious process. With a sales team of 30+ reps a tool like Spiff is a must have every month. If you only have a few sales reps then Spiff may not be worth it for you.
Deepak Kushwaha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff is used by my organization to disburse the sales incentive earned. Earlier the organization was facing challenges as the earlier software couldn't be customized to the sales model my org had in place. Spiff is easily accustomed to our requirements and has made the payroll department's job much easier. Not just that, 3very sales rep is now able to track their earning by simply logging into their profile and monitoring their incentives. Huge difference!!
  • It can be integrated with SalesForce very easily.
  • The opportunities with their incentive values can be monitored on Spiff very easily.
  • Every user has the right to check his or her earning. Historical data can also be checked.
  • A currency converter feature can be included. Since my incentive is calculated in USD but disbursed in INR, it would be more helpful for me to know the conversion rate used.
  • Data export in CSV feature should be included
  • In case of any discrepancy, contact to payroll team feature should be included.
I have already explained how this is helping my org and its employees currently. Transitioning from an earlier model to Spiff this year has been nothing but a blessing.
April 03, 2023

Spiff Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Spiff to easily view my commissions in my sales role. It makes it incredibly easy for me to track in real time what my commissions will be in any given time period. Compared to having to manually calculate pays through a spreadsheet or waiting for updates, it’s a dream. Highly recommend.
  • Helps me understand my commission structure
  • View real time commission
  • Insight into accelerators
I’m a I/C role as a sales person so it’s great for tracking live commissions through the quarter. Which is both motivating and also just practical for planning for next month's pay. I still rely on tools like Salesforce or BoostUp to be able to forecast and track sales.
March 29, 2023

Pope review of Spiff

Score 8 out of 10
Vetted Review
Verified User
Incentivized
To track commission payments over varying fiscal periods. I also use the tool to accurately forecast, or determine how much to forecast in any given fiscal period.
  • Includes itemized list of closed accounts
  • Tracks performance over time
  • shows gap to plan
  • Real time metrics via integration with SFDC
  • Spiff does not understand Aviatrix quotas
Great for commission calculations but my company has done a poor job of including quotas. This is not a product issue; just an issue on how we've deployed it.
January 23, 2023

My spiffy review

Score 8 out of 10
Vetted Review
Verified User
I use it to see what sales I have done for the week and what cash has been collected.

It is somewhat time consuming to try to figure out what is being collected. Sometimes the customer names are used, and other times it is order numbers. I wish that part was better. Overall I like to have to see what to expect each pay period.
  • Provides weekly compensation
  • Shows Monthly cash collected
  • Show Yearly cash collected
  • I would like it if the advance payout showed customer name; it's hard to figure out who it is for
  • In the advance logs it is hard to figure out some of the details it is relaying
  • I would like to have past year info that I could compare to todays
Great for showing your upcoming commission payout. Also, great on what cash has been collected monthly and yearly.
James White | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff was able to allow us to move form an complex spreadsheet driven commission process to an automated and transparent process. Spiff took our hours of commission reviews per month and allows the users to see almost real time commissions as opportunities close. The implementation process was great with the pro services team at Spiff. I would highly recommend this platform.
  • Reduced time for commission calculations and review
  • Eliminated errors in Excel spreadsheets
  • Provided visibility to commission calculations for user self service
  • The mobile app still doesn't have full functionality of the website
Spiff is well suited to help with complex commission calculations across a large user base. It's not likely helpful if you only have a few employees that receive comissions.
December 13, 2022

User Friendly and Fun

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Spiff specifically for monthly bonus pay. It is a perfect solution for us as many of our employees receive a bonus for each file they complete.
  • User Friendly
  • Fun Interface
  • None!
In my experience, Spiff works best for bonus compensation when the employee is being paid the same set amount per file every month. In situations when commission is split it doesn't work as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Commissions tracking and reporting. System must track deals, commission rates, and account start dates. The sales and sales operation teams all have accounts. The sales teams are broken into different segments, each segment and roles therein will have different quotas and commission strictures. Any solution we use must be flexible enough for these different personas and nuance.
  • Visualization
  • Dashboarding
  • Automation
  • Sychronization
  • Building trust
Spiff is a big improvement for our team. The visualization/dashboard are helpful and nearly replace the need for a sales rep to keep his/her own records. There are a couple of quirks in how the information is displayed across categories that can be a bit confusing but we are figuring those out.
Brady Henry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Prior to Spiff, understanding my personal variable comp was truly so confusing. It was hard to know what I was getting paid each month, what they correct calculation should be, and if that was actualized with my paycheck. Now, Spiff makes it so simple and trustworthy and is something I find so fun to use each time I look. I also love that it shows my % of quota attainment.
  • Quickly pulls closed-won from Salesforce
  • Maps out the % comp calculation so you can verify the math
  • displays how much you've earned over the last rolling 12 months
  • If there was a way to push deals in same day that would be awesome
  • I'd also love a notification each week of my total instead of having to log in
Any fast-moving sales team needs this tool. The last thing you want is unhappy sales people, so giving them great visibility they can trust into their variable comp is crucial.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Before Spiff, I have no view into what to expect for commission each quarter. Spiff has made it simple for me to track expected commission and allows me to drill in to see the data behind the percentages. I also can access Spiff via SSO from my phone which is very helpful.
  • Mobile Experience
  • Drilling into data points
  • Simple comparison between quarters
  • I would like to be able to set up alerts when commission numbers change
  • I would like to be able to download historical data
Spiff very helpful for users that need to track their commissions in a sales role. Users that do not have access to advanced reporting in other sales data tools (ie: salesforce) it is needed to track progress against quota. Spiff is not needed for users not in a quota carrying role.
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